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New Call Centre Setup

Technical Requirements

There only 3 main technical requirement for setup of new call center we provide them all in best quality and best pricing with more than 250 reference center happy with our services.

  • Hosted dialer
  • Calling voip minutes
  • Calling data

Hosted dialer

  • Dialer for inbound and outbound with license codec and firewall for security with 5 years validity of soft phone licence key. Phone support with chat support.
  • Dialer with unlimited seats and inbound and out bound facility available 24 by 7 support even on holidays, one tech will be assigned to center for any kind of phone or remote support to centers.
  • Center don't have to keep a tech or hire anyone at their center as all the dialer as that will be our responsibility and our tech will take care of it.
  • In dialer we will give all the soft will be license version with license key so that there no call breakage or call drops. For voice clarity we will give G729 and G711u law and G711Ulaw
  • Dialer will be protected with fire wall protection so that there is no hacking of data and VoIP Minute
  • All the soft phones will be license version for 5 years

Major Dialer Features:

  • Inbound, Outbound and Blended call handling and Inbound Email handling
  • Outbound agent-controlled, broadcast and predictive dialing
  • Full USA, Canada and UK reegulatory compliance capability
  • Web-based agent and administrative interfaces
  • Ability to have agents operate remotely
  • Integrated call recording
  • Three-Way calling within the agent application
  • Scheduled Callbacks: Agent-Only and Anyone
  • Web-configurable IVRs and Voicemail boxes
  • Scalable to hundreds of seats
  • Ability to use standard Telco lines and VOIP trunks

Calling voip minutes

  • VoIP minute with no disturbance no voice breakage crystal clear calling VoIP minutes British telecom
  • Centers will be given 2 accounts one main and one backup so that there is no operational loss at all,
  • We provide VOIP MINUTE WITH NO DISTURBANCE NO VOICE BREAKAGE CRISTAL CLEAR CALLING VOIP MINUTES BRITISH TELECOM with back up of horizon networks voip minutes with back up of horizon networks for any country u demand. There is no down time even for single second and there no voice breakage All routs are open and its open source

Calling data

We are main supplier for calling data for all the countries b2b b2c . We also provide targeted data for specific process.. Data for any country B2B B2C are available on center request.

  • Female medical data
  • Home improvement
  • Insurance
  • Old age With DOB,
  • Credit reports,
  • Mortgages Fresh Data
  • Auto Insurance Fresh Updated Data
  • Pharmacy Control and Non Control
  • Medicare aged data with dob
  • Pharmacy Data with DOB and Email Add

Tech support data with IP add and email add fresh for this month will replace all the ANS machine and bad numbers so that center gets 100% connectivity tech supp email & IP add, tech support above 60 years age, tech support

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